Balanced Scorecard Toolkit Download

By | September 22, 2016

Balanced Scorecard Toolkit DownloadThe Balanced Scorecard Toolkit

This toolkit provides a wide variety of resources to boost your understanding and ability to implement Balanced Scorecard in your organization with 17 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Balanced Scorecard by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Balanced Scorecard toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $99.91 Get it now for just $56.95 ! Save $42.96 (43%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Balanced Scorecard and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Balanced Scorecard approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation.
The Complete Balanced Scorecard Toolkit Includes the following 17 resources:
1.File: 02 CSI Methods and Techniques.ppt – Summary: Plan – A check during process implementation or improvement activities serves as validation that process project objectives are being met and provide tangible evidence that benefits are being achieved from the investment of time, talent and resources to process initiatives. Wordcount: 3359
2.File: ISO 20000 FAQs.doc – Summary: ISO 9000 is applied and used by all organizations in different sectors and industries and whilst it has certain attributes and benefits that are valuable to your existing commercial relationship, you should consider whether you wish to have a specific certification for the IT Service Management (ITSM) component of your business. Wordcount: 2809
3.File: Starter Kit Document.doc – Summary: Firstly let us start with a common understanding of the term business process as used in this document – �a sequence of linked activities that recognizes a need (external or internal to the company), takes the necessary steps to deliver a solution, and instigates appropriate complementary action�. Wordcount: 17548
4.File: Measurement of Service Design.doc – Summary: Six Sigma is a methodology developed by Bill Smith at Motorola Inc. and was originally designed to manage process variations that cause defects, defined as unacceptable deviation from the mean or target, and to systematically work towards managing variation to eliminate those defects. Wordcount: 529
5.File: SixSigma Starter Kit Document.txt – Summary: Firstly let us start with a common understanding of the term business process as used in this document – �a sequence of linked activities that recognises a need (external or internal to the company), takes the necessary steps to deliver a solution, and instigates appropriate complementary action�. Wordcount: 18117
6.File: CSI – Principles.ppt – Summary: “We don’t need to change, we’ve always done it this way and its worked fine most of the time” Wordcount: 987
7.File: ISO 20000 FAQ’s.doc – Summary: ISO 9000 is applied and used by all organisations in different sectors and industries and whilst it has certain attributes and benefits that are valuable to your existing commercial relationship, you should consider whether you wish to have a specific certification for the IT Service Management (ITSM) component of your business. Wordcount: 3065
8.File: ISO IEC 20000 Presentation.ppt – Summary: An integrated known error database should be used to store details of previous incidents/problems and their resolutions – so that any recurrences can be more quickly diagnosed and fixed.�Wordcount: 2671
9.File: Terms and Definitions and acronyms.doc – Summary: Meeting the requirements in ISO/IEC 20000 (or another national or international standard), as assessed by an internal audit or an organization that is not an accredited certification body or qualified to carry out ISO/IEC 20000 certification audits. Wordcount: 1098
10.File: Presentation 6- BPM Continual Improvement.ppt – Summary: Invoking a Six Sigma DMAIC project or conducting a Lean kaizen event will characterize the problems with the process, determine the process changes, and define the new process and standards of performance. Wordcount: 2489
11.File: 01 Cloud Computing Development Process.doc – Summary: Some organizations may choose not to deploy internal cloud services, but this does not mean that internal designs are not required, especially if more than one cloud service is used to support a single business process. Wordcount: 6092
12.File: A Guide to IT Service Strategy.docx.doc – Summary: And can IT in its current state, continue to support the business and these new initiatives or are there considerations to be made with regards to new/updated technology, resource requirements, conformance to governance and regulatory requirements etc. Wordcount: 4394
13.File: CSI_Capability_Assessment_Questionnaire.docx – Summary: The assessment is based on the generic capability levels defined by the Capability Maturity Model Integrated (CMMI) framework, which recognises that there are a number of characteristics which need to be in place for effective process management. Wordcount: 2970
14.File: 02-1 Knowledge Discovery Development Process.doc – Summary: After understanding where the knowledge is located, who wants it and who has it and current modes of sharing, the next step in developing an organization’s capabilities in knowledge discovery is to provide the necessary tools, which can range from storing knowledge, locating knowledge, or simply monitoring transfer of knowledge. Wordcount: 5411
15.File: 02-2 Knowledge Capture Development Process.doc – Summary: To ensure that motivation is retained, changes are accepted and the program stays on track to reach the desired long-term goals, those responsible for the CSI program should plan for and target a range of goals, including short-term, medium-term, and long-term wins. Wordcount: 4660
16.File: An Illustrated Guide to Knowledge Management.pdf – Summary: Although one of the goals is obviously individual learning on the part of the workshop participants, other colleagues not directly involved in the workshop or project should also be able to profit from any lessons learned. Wordcount: 24784
17.File: 02 Business and IT Service Mapping.doc – Summary: With this information, IT Departments will now be able to clearly define how their IT Infrastructure / IT Components (enablers) can be used to meet IT-related objectives and, if aligned properly, enterprise objectives and stakeholder needs relevant to the organization’s business processes. Wordcount: 3922
This toolkit includes a variety of electronic documents that provide a head start for the implementation, education and awareness for Balanced Scorecard.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Balanced Scorecard toolkit:
1. Contains 17 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Balanced Scorecard
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Balanced Scorecard toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $99.91 Get it now for just $56.95 ! Save $42.96 (43%)

Unit Price: EUR 55.87
Total: EUR 55.87
Info plus 19% sales tax/VAT to EUR 55.87: EUR 10.62
EUR 66.49
Delivery: Download
File Size: Full version: 11.6 MB
Download Time: Full version
56k: ~27 min.
DSL/Cable (1/8/16Mbit): ~2 / <1 / <1 min.

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