Cism Toolkit Alternative

By | September 22, 2016

Cism Toolkit AlternativeThe Cism Toolkit

This toolkit provides a wide variety of resources to boost your understanding and ability to manage Cism in your organization with 18 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Cism by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Cism toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $105.79 Get it now for just $60.3 ! Save $45.49 (43%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Cism and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Cism approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Cism Toolkit Includes the following 18 resources:
1.File: Building a Business Case.doc – Summary: For example, benefits like �improved customer satisfaction’ or �enhanced market image’ or �better employee morale’ also have value, but are harder to quantify than tangible benefits such as X% less incidents, so may be omitted as being somehow not quite �real’. Wordcount: 3630
2.File: 09 Organizational Change.doc – Summary: To ensure that motivation is retained, changes are accepted and the program stays on track to reach the desired long-term goals, those responsible for the change should plan for and target a range of goals, including short-term, medium-term and long-term wins. Wordcount: 2199
3.File: 14 Topgrading.doc – Summary: Despite the complexities of employment law, the answer is to focus on the fundamentals: (1) perform thorough job analysis; (2) write job descriptions with behavioral competencies; (3) use nondiscriminatory language in employment applications, topgrading forms and guides, job advertisements and interviews; (4) use legally sound job offer letters; (5) avoid negligent hiring and retention claims; (6) use safe managing and firing practices; and (7) follow guidelines on how to topgrade outside the United States. Wordcount: 5339
4.File: Develop your leadership skills.doc – Summary: Thirdly, individuals bring into the group their own needs�not just the physical ones for food and shelter (which are largely catered for by the payment of wages these days) but also the psychological ones: recognition; a sense of doing something worthwhile; status; and the deeper needs to give to and receive from other people in a working situation. Wordcount: 7764
5.File: 05 Service Desk Communication Plan.doc – Summary: As the Service Desk staff talk to the customers and end users every day of the week, they should be able to point out to the other process owners where the areas for improvement are. Wordcount: 967
6.File: Starter Kit Document.doc – Summary: Firstly let us start with a common understanding of the term business process as used in this document – �a sequence of linked activities that recognizes a need (external or internal to the company), takes the necessary steps to deliver a solution, and instigates appropriate complementary action�. Wordcount: 17548
7.File: SixSigma Starter Kit Document.txt – Summary: Firstly let us start with a common understanding of the term business process as used in this document – �a sequence of linked activities that recognises a need (external or internal to the company), takes the necessary steps to deliver a solution, and instigates appropriate complementary action�. Wordcount: 18117
8.File: SD9750 Service Desk Technology.doc – Summary: Do you want the management tool to have the option to define and register a basic configuration and to save this separately (e.g. registration of the structure of (a part of) the IT infrastructure in a stable situation, so this can be consulted)? Wordcount: 3591
9.File: Terms and Definitions and acronyms.doc – Summary: Meeting the requirements in ISO/IEC 20000 (or another national or international standard), as assessed by an internal audit or an organization that is not an accredited certification body or qualified to carry out ISO/IEC 20000 certification audits. Wordcount: 1098
10.File: Presentation – Gamification Introduction.ppt – Summary: Gamification should primarily be concerned with enhancing the site’s experience and not focus on the attention on the Gamification service itself. Wordcount: 556
11.File: Gamification Ideas, Examples and Options_ 145 page paper.docx – Summary: If a user has checked-in to a venue on more days (meaning only one check-in per day qualifies for calculating mayorship) than anyone else in the past 60 days, the check-ins are valid under Foursquare’s time and distance protocols, and they have a profile photo, they will be crowned "Mayor" of that venue, until someone else earns the title by checking in more times than the previous mayor. Wordcount: 56615
12.File: 05 Communication Plan.doc – Summary: As the Help Desk staff talk to the customers and end users every day of the week, they should be able to point out to the other process owners where the areas for improvement are. Wordcount: 967
13.File: SLM_Communication Plan Template.txt – Summary: Official Goal Statement: Through a process of continual negotiation, discussion, monitoring and reporting the Service Level Management process aims to ensure the delivery of IT Services that meet the requirements and expectations of our customers and end-users. Wordcount: 1154
14.File: Demand Management_Communication Plan.txt – Summary: Official Goal Statement: Provide the data, knowledge and information required by the IT organization to enable informed decision making with regards to influencing customer demand for services and the provision of adequate service capacity. Wordcount: 1051
15.File: Service Transition Organization of Service Transition.doc – Summary: Although Service Transition is not accountable for the overall management of business and technical change, the Service Transition process owner of manager is a key stakeholder and needs to be proactive in reporting issues and risks to the change leaders, e.g. when the volume of changes may impact Service Operation’s ability to keep the services running. Wordcount: 1359
16.File: An Illustrated Guide to Knowledge Management.pdf – Summary: Although one of the goals is obviously individual learning on the part of the workshop participants, other colleagues not directly involved in the workshop or project should also be able to profit from any lessons learned. Wordcount: 24784
17.File: 02 Roles and Responsibilities-Topgrading.doc – Summary: It will show the total number of people you must hire or promote in order to end up with at least 90 percent A-Players, after replacing all those who turn out not to be A-Players. Wordcount: 4577
18.File: 07 Communication Plan.txt – Summary: If you cannot honestly and sensibly answer the question, �so what�, then you are not selling the message in a way that is personal to the listener and are not getting their �buy-in�. Wordcount: 1361
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Cism.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Cism toolkit:
1. Contains 18 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Cism
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Cism toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $105.79 Get it now for just $60.3 ! Save $45.49 (43%)

Unit Price: EUR 59.16
Total: EUR 59.16
Info plus 19% sales tax/VAT to EUR 59.16: EUR 11.24
EUR 70.40
Delivery: Download
File Size: Full version: 5.7 MB
Download Time: Full version
56k: ~13 min.
DSL/Cable (1/8/16Mbit): <1 / <1 / <1 min.

Get More Information about Cism Toolkit Alternative

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