Development Toolkit Features

By | September 22, 2016

Development Toolkit FeaturesThe Development Toolkit

This toolkit provides a wide variety of resources to boost your understanding and ability to implement Development in your organization with 30 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Development by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Development toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $183.33 Get it now for just $99.0 ! Save $84.33 (46%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Development and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Development approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation.
The Complete Development Toolkit Includes the following 30 resources:
1.File: 01 Understanding Data Warehousing.ppt – Summary: As part of its scope, a second presentation is available to introduce Data Analytics and Data Mining, which is related to the second step of Business Intelligence. Wordcount: 1002
2.File: 02 Data Warehouse Development Process.doc – Summary: One simple way of identifying what data objects are of most concern in your organization is to identify the subject of any existing or potential lists in the organization, such as a client list, a supplier list, an employee list, etc. Wordcount: 4712
3.File: Interface Design Specification.doc – Summary: Detail the interfaces used in this piece of software, how it works, e.g., it takes data in delimited format, as well as configuration information from a configuration file, and generates the files required to load the data into the new system. Wordcount: 1112
4.File: Budgeting Guidelines.doc – Summary: This document will give a brief introduction to the budgeting process for Services and give guidelines for an effective method to set budget plans and monitor expenditure as the financial year progresses. Wordcount: 1313
5.File: Business Plan.doc – Summary: If there is current expenditure in the P&L for activities which may become redundant or obsolete with the introduction of this new project, indicate the P&L expense code and the monthly amount. Wordcount: 1654
6.File: Charging Policies.doc – Summary: IT needs to work with the business to help it reduce its cost of IT and be capable of adapting to any changes in IT usage which the business may make as a result of charging. Wordcount: 1063
7.File: Project Initiation.doc – Summary: This section summarizes any constraints that affect the scope of your project or how you carry out the project, e.g., project staff are only available during summer vacation, new system must interface with another system, requirements for external bodies affect the extent to which you can alter a process, etc. Wordcount: 1959
8.File: Working with Data in the Cloud.docx – Summary: While there may be other issues than cost, such as privacy or portability, which discourage the use of public clouds, the benefits shown through these characteristics will often support the development of a private cloud within the organization’s control. Wordcount: 3664
9.File: Data Warehousing_Product Information.docx – Summary: The Art of Service has designed this toolkit to introduce Data Warehousing and Analysis concepts, and provide you with the tools to successfully create a workable Data Warehousing and Analysis culture in your organization. Wordcount: 869
10.File: 9781486476763_txt.pdf – Summary: As you may well already be aware, a number of high-profile experts (including those who work in or alongside some very well-known companies like Microsoft, Apple, Google, etc) are anticipating an industry-wide shift toward cloud computing at some very near point in the future; meaning, cloud technologies might replace the traditional IT model entirely. Wordcount: 46407
11.File: 02 Service Management Plan.doc – Summary: It is necessary to identify the service management processes developed to support service delivery, their purposes, and how they relate to each other and the other components (policies, tools, and controls) of the service management system. Wordcount: 2056
12.File: 04 Service Management Process Definitions and Interfaces.doc – Summary: Risks associated with requests for change: to assess and manage the impact on service continuity and availability Wordcount: 3140
13.File: 06 Service Management Portfolios.doc – Summary: The business effectiveness of a service provider is largely dependent on the organization’s ability to obtain and managing information on a variety of subjects which can be used in marketing services, identify new service requirements, and improvements to services. Wordcount: 2042
14.File: 10 Service Agreements.doc – Summary: Dealing with individual services has the greatest level for flexibility in managing service levels, but creating individual agreements for each service provision has the potential to create conflicting obligations with customers who have multiple services, or a service which is provided to multiple customers. Wordcount: 2309
15.File: The Evolving Service Catalog.docx – Summary: While we have presented real world commercial examples of wholesaler catalogs, there’s no reason that the same model cannot be used at the enterprise level or incorporated as a hybrid solution, ensuring that business applications customized for the enterprise can be identified and launched from an �application warehouse� on any compatible device. Wordcount: 3311
16.File: 01 Architecture Principles.doc – Summary: This document will provide a format for documenting an architecture principle which is suggested in TOGAF 9.1, as well as a list of common principles found across several enterprise architectures. Wordcount: 1715
17.File: 02 Architecture Description.doc – Summary: The intent of the customer template is to provide a structure and format that can be used repeatedly to provide a consistent and effective approach to creating deliverables with similar requirements. Wordcount: 1794
18.File: 07 Interface Design Specification.doc – Summary: Detail the Interfaces used in this piece of software, how it works; for example, it takes data in delimited format, as well as configuration information from a configuration file, and generates the files required to load the data into the new system. Wordcount: 1946
19.File: 08 Detailed Design Template.doc – Summary: The purpose of this document is to provide the <> with a structure for gathering pertinent information regarding a service or service component design. Wordcount: 1375
20.File: 09 Tool Requirements Template and Planner.doc – Summary: To successfully implement tools that will provide a benefit within your organization, it is vitally important to have a clear understanding of the purpose of the tool and how you want it to work for you. Wordcount: 2744
21.File: 10 Resource Plan.doc – Summary: The purpose of this document is to provide the <> with a structure for gathering pertinent information regarding resource management. Wordcount: 917
22.File: 01 Documenting Roles.doc – Summary: While a role may be specific to a single process, in delivering services to the customer, several processes may be in effect: effective role development ensures that people performing a specific role for different processes are not conflicting, even when a person is fulfilling two process roles simultaneously. Wordcount: 2112
23.File: 02 Service Desk Skills.doc – Summary: For instance, a Service Desk Analyst on a Skilled or Expert Service Desk (Level 3 Apply) may also be applying the skill sets on the same responsibility level for IT operations, problem management, configuration management, and service level management in varying degrees. Wordcount: 2418
24.File: 03 Telephone Skills Standards – Service Desk.doc – Summary: While performance measures like First Call Resolution may put considerable pressure on the Service Desk to contain all communications with the end-user to between the customer and the Service Desk, there are frequent times when incidents and service requests have to be referred or escalated to a subject matter expert outside the Service Desk. Wordcount: 2556
25.File: 05 Internal Job Application for Job.doc – Summary: This can often be discouraging to internal employees and decrease the appeal of internal applications because the candidate base can be much larger than with the previous approach: internal job applicants may determine that more qualified individuals can be found externally and it would be a waste of time to apply. Wordcount: 1476
26.File: 09 Organizational Change.doc – Summary: To ensure that motivation is retained, changes are accepted and the program stays on track to reach the desired long-term goals, those responsible for the change should plan for and target a range of goals, including short-term, medium-term and long-term wins. Wordcount: 2199
27.File: 10 Service Changes.doc – Summary: As part of the training package for the Service Desk, the transition team should include relevant information regarding testing and acceptance of the release, specifically related to any incidents, problems, and known errors which the end-user may experience. Wordcount: 1488
28.File: 11 Performance Management Process Checklist.doc – Summary: As part of that system, you will want to use this checklist to guide your participation in the Performance Management and Development Process. Wordcount: 2042
29.File: 12 Performance Improvement Plan.doc – Summary: Assuming an employee is already participating in the company-wide PDP process, the format and the expectation of the PIP should enable the supervisor and staff member to communicate with a higher degree of clarity about specific expectations. Wordcount: 1384
30.File: 13 360-Degree Feedback.doc – Summary: 360-degree feedback is a method and a tool that provides each employee the opportunity to receive performance feedback from his or her supervisor and four to eight peers, reporting staff members, coworkers and customers. Wordcount: 2278
This toolkit includes a variety of electronic documents that provide a head start for the implementation, education and awareness for Development.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Development toolkit:
1. Contains 30 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Development
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Development toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $183.33 Get it now for just $99.0 ! Save $84.33 (46%)

Unit Price: EUR 97.12
Total: EUR 97.12
Info plus 19% sales tax/VAT to EUR 97.12: EUR 18.45
EUR 115.57
Delivery: Download
File Size: Full version: 3.9 MB
Download Time: Full version
56k: ~9 min.
DSL/Cable (1/8/16Mbit): <1 / <1 / <1 min.

Get More Information about Development Toolkit Features

Tags: Wordcount, Summary, service, Service Desk, development toolkit, Interface Design Specification.doc, service management, Service Management Process, Service Management Plan.doc, Service Management Portfolios.doc, service level management, Complete Development Toolkit, new service requirements, Data Warehouse Development, Service Desk Skills.doc, service component design, Evolving Service Catalog.docx, Service Desk Analyst, Understanding Data Warehousing.ppt, Data Warehousing_Product Information.docx, organization, effective role development, Performance Management Process, workable Data Warehousing, List Price, delimited format, Free Returns, Satisfaction Guarantee, configuration information, configuration file, company-wide PDP process, world commercial examples, Detailed Design Template.doc, Tool Requirements Template, Internal Job Application, service delivery, service provider, Service Agreements.doc, service levels, Telephone Skills Standards, pertinent information, Performance Improvement Plan.doc, internal job applicants, availability Wordcount, service continuity, service provision, subject matter expert, Service Desk.doc, service requests

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