Information Technology Toolkit Howto

By | September 22, 2016

Information Technology Toolkit HowtoThe Information Technology Toolkit

This toolkit provides a wide variety of resources to boost your understanding and ability to implement Information Technology in your organization with 30 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Information Technology by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Information Technology toolkit has a 100% Satisfaction Guarantee & Free Returns.
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Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Information Technology and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Information Technology approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation.
The Complete Information Technology Toolkit Includes the following 30 resources:
1.File: 01 Understanding Data Analytics and Mining.ppt – Summary: The presentations found within the Toolkit provide education about the different facets of Data Warehousing and Data Analysis: they can be used for self-edification or as the foundation for presenting a case to different levels of the organization. Wordcount: 867
2.File: Charging Policies.doc – Summary: IT needs to work with the business to help it reduce its cost of IT and be capable of adapting to any changes in IT usage which the business may make as a result of charging. Wordcount: 1063
3.File: 9781486476763_txt.pdf – Summary: As you may well already be aware, a number of high-profile experts (including those who work in or alongside some very well-known companies like Microsoft, Apple, Google, etc) are anticipating an industry-wide shift toward cloud computing at some very near point in the future; meaning, cloud technologies might replace the traditional IT model entirely. Wordcount: 46407
4.File: 01 Service Management Policy Template.doc – Summary: To empower you in the creation process, this document provides some background information regarding the subject area, including considerations to be addressed within the policy itself; however, this is your policy and should reflect the goals, objectives, and guiding principles of your organization. Wordcount: 1109
5.File: 03 Business and IT Service Mapping.doc – Summary: List the important activities and/or events that occur as part of the alternative path for this process, beginning with a note on where the alternative path breaks off from the standard path, and ending with a note on where the alternative path rejoins the standard path, if it does. Wordcount: 2460
6.File: 02 Risk Management Framework.doc – Summary: Whilst the numeric rating scale should be applied consistently for each activity or project evaluated, the detailed descriptions contained in the table is provided as an example only and will need to be altered to suit the specific activity being assessed. Wordcount: 4040
7.File: IM Viruses and Security.doc – Summary: If basic consumer IM applications don’t fit the bill, you may want to move to the next level of products such as America Online’s AIM Pro, which is still free but offers message encryption, integration with Microsoft Outlook client, voice- and video-conferencing, and one-click access to WebEx meetings. Wordcount: 3678
8.File: 08 Charging Policies.doc – Summary: The purpose of this document is to provide the <> with background information and considerations related to a charging policy with the intent of developing an effective policy within the service environment. Wordcount: 1754
9.File: 02a EXAMPLE – AITP Model Electronic Mail (Email) Policy.doc – Summary: Offensive content includes but is not limited to obscene or harassing language or images, racial, ethnic, and sexual or gender-specific comments or images or other comments or images that would offend someone on the basis of their religious or political beliefs, sexual orientation, national origin or age. Wordcount: 417
10.File: 02d Workplace Email and Internet Use – Employees and Employers Beware.doc – Summary: As with most things in life, a commonsense approach to this issue minimizes the risks for all involved: employees must acknowledge that their employers can and will monitor their use of these two electronic means of communication to ensure that it is not excessive, inappropriate, or illegal, and employers must make all employees aware of their policies and procedures with respect to the Internet and e-mail, reviewing employee activity or quickly taking remedial action when those policies or procedures are violated. Wordcount: 7017
11.File: Example Adams State College-Data Handling and Storage Policy.pdf – Summary: No primary records of any type belonging to Adams State College may be destroyed until they have met retention requirements established by ASC policies and public records law. Wordcount: 1958
12.File: 04 Service Desk-Outsourcing Template.doc – Summary: 3.8.1 Beginning on the Effective Date and continuing for a period of one year from the expiration or termination of this Agreement, the CLIENT shall not, without the OUTSOURCER’s prior written consent (which consent may be withheld at the OUTSOURCER’s sole discretion), enter into any contract (including, but not limited to, an employment contract, facilities management contract or consulting contract) with (i) any employee or former employee of the OUTSOURCER who performed work under this Agreement within two years of such contract (an �OUTSOURCER Employee�) or (ii) any person, firm, corporation or enterprise by which the OUTSOURCER Employee is employed or with which such OUTSOURCER Employee is affiliated (including, but not limited to, as a consultant, shareholder, partner, officer or director) (�OUTSOURCER Employee’s New Firm�), whereby the OUTSOURCER Employee or OUTSOURCER Employee’s New Firm would provide to the CLIENT all or part of the services provided by the OUTSOURCER to the CLIENT under this Agreement. Wordcount: 4344
13.File: ISO 27000 Presentation.ppt – Summary: ISO/IEC 17799 is a code of practice, not a suitable basis for an Wordcount: 824
14.File: STA15500 ITSM Tool Requirements.doc – Summary: The information detailed in this document will be used to form part of the 1-Day workshop being delivered to Tourism Queensland.by MBF <>as an input into their final ITSM Tools Requirement document. Wordcount: 14194
15.File: Project Draft.doc – Summary: The purpose of this project is to implement IT Service Management processes and a supporting software tool to help enable IT&T align IT Services to the needs of the business in such a way that Ingeus can continue to meet the Key Priorities and Critical Success Factors as outlined in the Strategic Plan for 2004 � 2007. Wordcount: 2900
16.File: MAR04_Configuration Management Resource Listing 2.doc – Summary: �Configuration Management addresses the control of a changing IT infrastructure (standardization and status monitoring), identifying the configuration items (inventory, mutual links, verification, and registration), collecting and managing documentation about the IT infrastructure and providing information about the IT infrastructure to all other processes.� Wordcount: 468
17.File: qap1.doc – Summary: The purpose of the XXX YYYY Quality Assurance Plan – is to function as a guide to facilitate the establishment of Quality Assurance (QA) activities within processes and procedures used to deliver products and services in support of a programmatic office desktop/LAN computer environment and other activities performed by the YYYY team. Wordcount: 3597
18.File: SMSApplicationDeployment.doc – Summary: The New Application Installation offering provides know-how defined in the architecture, deployment, testing, and operations guides to effectively deploy new software in an enterprise, with the assurance that every user meets the requirements to achieve productivity using applications that are standardized across Windows clients. Wordcount: 659
19.File: AVMG5800 Recovery Template.doc – Summary: Use this section to specify for this Service/application the combination of the complexity of facilities and the level of skills required in the people that will permit this service to stay operating, in the event of a failure. Wordcount: 1331
20.File: AVMG5900 Availability Requirements.doc – Summary: Use this section to describe any and all information that needs to be supplied with regards to serviceability of the IT Service and its components. Wordcount: 1298
21.File: CONMGT3400 Business and IT Service Mapping for CIs.doc – Summary: The purpose of this document is to provide relevant IT departments with an understanding of how the IT Services provided map to the Organizations business processes, to capture all the relevant configuration items that are involved in the delivery of the IT Services. Wordcount: 2513
22.File: TAOS ISO 27001 Fact Sheet.doc – Summary: The ISO 27000-series information security management standards align with other ISO management systems standard, such as those for ISO 9001 (quality management systems) and ISO 14001 (environmental management systems), both in terms of their general structure and in the nature of combining best practice with certification standards. Wordcount: 829
23.File: Description of Asset Types.doc – Summary: There is a great diversity in Process assets, which are specialized to various degrees from generic management processes to sophisticated low-level algorithms embedded in software applications and other forms of automation. Wordcount: 1327
24.File: TAOS eSourcing Capability Model for Service Providers (eSCM-SP).doc – Summary: At Capability Level 3, a service provider is able to deliver services according to stated requirements, even if the required services differ significantly from the provider’s experience, and has, at a minimum, implemented all the Level 2 and 3 Practices. Wordcount: 735
25.File: Service Desk Outsourcing template.doc – Summary: 3.8.1 Beginning on the Effective Date and continuing for a period of one year from the expiration or termination of this Agreement, the CLIENT shall not, without OUTSOURCER’s prior written consent (which consent may be withheld at OUTSOURCER’s sole discretion), enter into any contract (including, but not limited to, an employment contract, facilities management contract or consulting contract) with (i) any employee or former employee of OUTSOURCER who performed work under this Agreement within two years of such contract (an �OUTSOURCER Employee�) or (ii) any person, firm, corporation or enterprise by which the OUTSOURCER Employee is employed or with which such OUTSOURCER Employee is affiliated (including, but not limited to, as a consultant, shareholder, partner, officer or director) (�OUTSOURCER Employee’s New Firm�), whereby the OUTSOURCER Employee or OUTSOURCER Employee’s New Firm would provide to the CLIENT all or part of the services provided by OUTSOURCER to the CLIENT under this Agreement. Wordcount: 4203
26.File: ITSM Tool Requirements Document.doc – Summary: The knowledge management database should be able to be updated with work around and solution information that has been captured in the Incident and Problem records. Wordcount: 9177
27.File: REL5430 E-Mail Text.doc – Summary: In order to improve the IT Services and ensure that they are aligned with the needs of the organisation, we have made several changes to our services, namely the process of how we will be releasing software and associated hardware. Wordcount: 508
28.File: ITSCM2900 Business Continuity Strategy.doc – Summary: This recovery options is used for services where immediate restoration of business processes is not needed and can function for up to a period of 24 to 72 hours as defined in a service agreement. Wordcount: 1691
29.File: ITSCM2800 Risk Assessment Template.doc – Summary: Scope for the assessment may be determined by the business, therefore covering only a select few of the IT Services provided by the IT department that are seen as critical to the support of the business processes. Wordcount: 889
30.File: ITSCM3300 Vital Records Template.doc – Summary: The first part of the plan is a description of records that are vital to continued operation or for the protection of legal and financial rights of the organisation. Wordcount: 779
This toolkit includes a variety of electronic documents that provide a head start for the implementation, education and awareness for Information Technology.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Information Technology toolkit:
1. Contains 30 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Information Technology
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Information Technology toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $176.79 Get it now for just $99.0 ! Save $77.79 (44%)

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