Invocation Toolkit Features

By | September 22, 2016

Invocation Toolkit FeaturesThe Invocation Toolkit

This toolkit provides a wide variety of resources to boost your understanding and ability to implement Invocation in your organization with 21 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Invocation by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Invocation toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $130.28 Get it now for just $70.35 ! Save $59.93 (46%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Invocation and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Invocation approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation.
The Complete Invocation Toolkit Includes the following 21 resources:
1.File: Emergency Response Plan.doc – Summary: The below table provides an example of information that can be captured to create a summary of the Emergency Response plans for the Services listed in this document. Wordcount: 939
2.File: Service-Based SLA.doc – Summary: The service based SLA is usually preferred by IT as it allows a single document to cover a single service for all end users of that service. Wordcount: 1108
3.File: 04 Service Management Process Definitions and Interfaces.doc – Summary: Risks associated with requests for change: to assess and manage the impact on service continuity and availability Wordcount: 3140
4.File: 11 Service-Based SLA Template Example.doc – Summary: It is the process by which the service provider and customer will define and agree on the scope and outcomes of a service, as well as review the performance of the service against agreed targets. Wordcount: 2079
5.File: 12 Customer-Based SLA Template Example.doc – Summary: This document serves as a GUIDE FOR THE CREATION OF AN AGREEMENT BETWEEN THE SERVICE LEVEL MANAGEMENT PROCESS OWNER AND THE CUSTOMER OF IT SERVICES (Covering all the IT Services they use). Wordcount: 2068
6.File: 03 Metrics and Reports.doc – Summary: The service provider shall use this process for all new services and changes to services with the potential to have a major impact on services or the customer. Wordcount: 5292
7.File: 03 Process Mapping.docx – Summary: Analysis can be done on individual incidents over a time period and provide more detail, but for understanding how Value Add charts can be used effectively, collapsing incidents into meaningful categories is helpful: this allows us to delineate between hardware-based incidents and other type of incidents. Wordcount: 5975
8.File: itscm v5.0.pdf – Summary: The goal for ITSCM is to support the overall Business Continuity Management process by ensuring that the required IT technical and services facilities (including computer systems, networks, applications, telecommunications, technical support and Service Desk) can be recovered within required, and agreed, business timescales. Wordcount: 1407
9.File: ITSCM3100 Emergency Response Plan.doc – Summary: The below table provides an example of information that can be captured to create a summary of the Emergency Response plans for the IT Services listed in this document. Wordcount: 973
10.File: Typical contents of a Recovery Plan.doc – Summary: This document details the instructions and procedures that are required to be followed to recover or continue the operation of systems, Infrastructure, services or facilities to maintain service continuity to the level defined and agreed with the business. Wordcount: 784
11.File: ITSCM3400 Reports and KPI targets and additional metrics.doc – Summary: This document serves as a GUIDE ON SUITABLE KEY PERFORMANCE INDICATORS (KPIs) and REPORTS FOR MANAGEMENT for the IT Service Continuity Management process. Wordcount: 762
12.File: SLM1901 Customer Based SLA.doc – Summary: This document serves as a GUIDE FOR THE CREATION OF AN AGREEMENT BETWEEN THE SERVICE LEVEL MANAGEMENT PROCESS OWNER AND THE CUSTOMER OF IT SERVICES (Covering all the IT Services they use). Wordcount: 1120
13.File: SLM1902 Service Based SLA.doc – Summary: This document serves as a GUIDE FOR THE CREATION OF AN AGREEMENT BETWEEN THE SERVICE LEVEL MANAGEMENT PROCESS OWNER AND THE CUSTOMER OF IT SERVICES, FOR A SINGLE SERVICE. Wordcount: 1109
14.File: SLM1903 Multi-Level Based SLA.doc – Summary: The multi-level based SLA is usually preferred by IT as it allows a single document to cover a single service for all end-users of that service. Wordcount: 1155
15.File: ITSC Management Presentation.ppt – Summary: Maintain a set of ITSC Plans and IT recovery plans that support the overall Business Continuity Plans (BCP’s) of the organization. Wordcount: 538
16.File: ITSCM- Roles & Responsibilities.doc – Summary: Implementing and maintaining the ITSCM process, in accordance with the overall requirements of the organization’s Business Continuity Management process, and representing the IT services function within the Business Continuity Management process Wordcount: 320
17.File: BCM – Emergency Response Plan.doc – Summary: The below table provides an example of information that can be captured to create a summary of the Emergency Response plans for the processes and services listed in this document. Wordcount: 938
18.File: BCM – Reports and KPI targets and additional metrics.doc – Summary: This document serves as a GUIDE ON SUITABLE KEY PERFORMANCE INDICATORS (KPIs) and REPORTS FOR MANAGEMENT for the Business Continuity Management process. Wordcount: 753
19.File: BCM – Typical Contents of a Recovery Plan.doc – Summary: This document details the instructions and procedures that are required to be followed to recover or continue the operations of systems, infrastructure, services or facilities to maintain Business Continuity to the level defined or agreed with the business. Wordcount: 726
20.File: Service_Design_Capability_Assessment_Questionnaire.docx – Summary: While the focal point of Capacity Management is to ensure adequate performance and capacity of IT services are being developed and already delivered, there are many supporting elements including IT components, product and software licenses, physical sites, human resources and third party products that will all need to be managed appropriately for this goal to be achieved. Wordcount: 8816
21.File: 04 Corporate-Based SLA Template Example.doc – Summary: The multi-level-based SLA is usually preferred by IT as it allows a single document to cover a single service for all end users of that service. Wordcount: 1146
This toolkit includes a variety of electronic documents that provide a head start for the implementation, education and awareness for Invocation.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Invocation toolkit:
1. Contains 21 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Invocation
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Invocation toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $130.28 Get it now for just $70.35 ! Save $59.93 (46%)

Unit Price: EUR 69.02
Total: EUR 69.02
Info plus 19% sales tax/VAT to EUR 69.02: EUR 13.11
EUR 82.13
Delivery: Download
File Size: Full version: 3.1 MB
Download Time: Full version
56k: ~7 min.
DSL/Cable (1/8/16Mbit): <1 / <1 / <1 min.

Get More Information about Invocation Toolkit Features

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