Overview | Polar Software
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Manage and deliver support services to your employees and customers through a central web-based help desk portal.
With Polar Help Desk 5 you can:
integrate incident and email management
manage email flow with multiple email accounts
automate email-to-incident conversion and email notifications
manage teams and supporters with roles and permissions
build knowledge bases and let your customers view and edit them
manage accounts, contacts and service level agreements
generate reports, edit them and build your own
attach work orders to incidents, manage documents
choose your own categories, language labels, email templates