Quality Assurance Toolkit Howto

By | September 22, 2016

Quality Assurance Toolkit HowtoThe Quality Assurance Toolkit

This toolkit provides a wide variety of resources to boost your understanding and ability to manage Quality Assurance in your organization with 30 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Quality Assurance by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Quality Assurance toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $165.0 Get it now for just $99.0 ! Save $66.0 (40%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Quality Assurance and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Quality Assurance approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Quality Assurance Toolkit Includes the following 30 resources:
1.File: Project Initiation.doc – Summary: This section summarizes any constraints that affect the scope of your project or how you carry out the project, e.g., project staff are only available during summer vacation, new system must interface with another system, requirements for external bodies affect the extent to which you can alter a process, etc. Wordcount: 1959
2.File: 01 Service Transition Policy.doc – Summary: To empower you in the creation process, this document provides some background information regarding the subject area, including considerations to be addressed within the policy itself; however, this is your policy and should reflect the goals, objectives, and guiding principles of your organization. Wordcount: 1115
3.File: 04 Project Initiation.doc – Summary: This section summarizes any constraints that affect the scope of your project or how you carry out the project, e.g. project staff is only available during summer vacation, new system must interface with another system, requirements of external bodies affect the extent to which you can alter a process etc. Wordcount: 2289
4.File: 02 Project Initiation.doc – Summary: This section summarizes any constraints that affect the scope of your project or how you carry out the project, e.g. project staffs are only available during summer vacation, new system must interface with another system, requirements of external bodies affect the extent to which you can alter a process etc. Wordcount: 2406
5.File: ISO 20000 FAQs.doc – Summary: ISO 9000 is applied and used by all organizations in different sectors and industries and whilst it has certain attributes and benefits that are valuable to your existing commercial relationship, you should consider whether you wish to have a specific certification for the IT Service Management (ITSM) component of your business. Wordcount: 2809
6.File: Starter Kit Document.doc – Summary: Firstly let us start with a common understanding of the term business process as used in this document – �a sequence of linked activities that recognizes a need (external or internal to the company), takes the necessary steps to deliver a solution, and instigates appropriate complementary action�. Wordcount: 17548
7.File: Service Mgmt lessons.doc – Summary: It is sometimes overlooked that the new systems developed in a Service Management project (e.g. automated software distribution) will need documented processes and procedures for their support. Wordcount: 1354
8.File: 01-45.doc – Summary: It translates the "need" in the Mission Need Statement into initial top_level requirements addressing such concerns as performance, supportability, physical and functional integration, human integration, security, test and evaluation, implementation and transition, quality assurance, configuration management, and in-service management. Wordcount: 1213
9.File: qap1.doc – Summary: The purpose of the XXX YYYY Quality Assurance Plan – is to function as a guide to facilitate the establishment of Quality Assurance (QA) activities within processes and procedures used to deliver products and services in support of a programmatic office desktop/LAN computer environment and other activities performed by the YYYY team. Wordcount: 3597
10.File: Template – Project Initiation Document.doc – Summary: The Quality Plan is a product in its own right with its own product description. Wordcount: 662
11.File: Template – Stage Plan.doc – Summary: – provides a statement of how and when a stage’s objectives are to be achieved, by showing the deliverables, activities and resources required Wordcount: 433
12.File: Service Transition Fact Sheet.doc – Summary: The Objective of the Change Management process is to ensure that standardized methods and procedures are used for efficient and prompt handling of all Changes, in order to minimize the impact of Change-related Incidents upon service quality, and consequently to improve the day-to-day operations of the organization. Wordcount: 3326
13.File: TAOS Capability Maturity Model Integration Fact Sheet.doc – Summary: The staged model, which groups process areas into 5 maturity levels, was also used in the ancestor software development CMM, and is the representation used to achieve a "CMMI Level Rating" from a SCAMPI appraisal. Wordcount: 1790
14.File: TAOS Project Management Body of Knowledge Fact Sheet.doc – Summary: Containing three interlocking elements – knowledge, assessment, and improvement; the OPM3� standard is similar to the Capability Maturity Model Integration (CMMI) in that it develops upon the model of project management using the PMBOK� Guide – Third Edition as the accepted standard. Wordcount: 647
15.File: release v4.doc – Summary: According to Meta Group: through 2008, IT operations groups will increasingly seek to maintain/improve change-management service levels by formalizing and adopting processes that enable improved acceptance of change into the production environment (e.g., production acceptance [PA], production control, quality assurance [QA], release management). Wordcount: 746
16.File: SixSigma Starter Kit Document.txt – Summary: Firstly let us start with a common understanding of the term business process as used in this document – �a sequence of linked activities that recognises a need (external or internal to the company), takes the necessary steps to deliver a solution, and instigates appropriate complementary action�. Wordcount: 18117
17.File: CSI – Principles.ppt – Summary: “We don’t need to change, we’ve always done it this way and its worked fine most of the time” Wordcount: 987
18.File: factsheets in progress.doc – Summary: As soon as the diagnosis is complete, and particularly where a workaround has been found (even though it may not be a permanent resolution), a Known Error Record must be raised and placed in the KEDB �so if further incidents or problems arise, they can be identified and the service restored more quickly. Wordcount: 15687
19.File: ISO 20000 FAQ’s.doc – Summary: ISO 9000 is applied and used by all organisations in different sectors and industries and whilst it has certain attributes and benefits that are valuable to your existing commercial relationship, you should consider whether you wish to have a specific certification for the IT Service Management (ITSM) component of your business. Wordcount: 3065
20.File: Presentation 5- BPM & ROI.ppt – Summary: for customers and also to the company in terms of reduced costs such as Wordcount: 2396
21.File: Gamification Job Roles, Info and Example Job Requirements.doc – Summary: In addition to jobs created through employment growth, many job openings will result from the need to replace workers who move into managerial positions, transfer to other occupations, or leave the labor force. Wordcount: 6532
22.File: Service_Transition_Capability_Assessment_Questionnaire.docx – Summary: To achieve higher levels of capability and maturity, the processes of Change and Release & Deployment will need to be interfaced with Service Validation and Testing, which in turn will ensure the appropriate levels of testing are performed for the build, test and deployment activities of the releases required. Wordcount: 7044
23.File: Service Transition Organization of Service Transition.doc – Summary: Although Service Transition is not accountable for the overall management of business and technical change, the Service Transition process owner of manager is a key stakeholder and needs to be proactive in reporting issues and risks to the change leaders, e.g. when the volume of changes may impact Service Operation’s ability to keep the services running. Wordcount: 1359
24.File: Security Roles & Responsibilities.doc – Summary: Liaison with and offers strategic direction to related governance functions (such as Physical Security/Facilities, Risk Management, IT, HR, Legal and Compliance) plus senior and middle managers throughout the organization as necessary, on information security matters such as routine security activities plus emerging security risks and control technologies Wordcount: 3427
25.File: Presentation 2 – Project Management & PRINCE2.ppt – Summary: Quality Planning: Integrated into the Starting Up of a Project (SU) process; the way that the quality system will be used will be in the Project Initiation Document and therefore it will form part of each Stage Plan. Wordcount: 4598
26.File: Presentation 3 – Project Management & PMBOK.ppt – Summary: Communications Planning – determine the information and needs for communication of the stakeholders, creating an understanding for who gets what information, when they will get the information, and in what manner it will be conveyed. Wordcount: 6298
27.File: Presentation 6 – Project Resourcing and Quality & PMBOK.ppt – Summary: project schedule are used to create the cost baseline, which is a time- Wordcount: 2190
28.File: Quality in a Project Environment (Component) Draft 1.pdf – Summary: _____quality is conformance to expectations Quality problems handles as Project Issues Configuration Plans are in Project Quality Plan Quality requirements must be stated, not implied only Project Board may change Approved Products Wordcount: 835
29.File: A Guide to PMBOK.pdf – Summary: Even within a single application area there can be significant varia- tions�one organization’s software development life cycle may have a single de- sign phase while another’s has separate phases for functional and detail design. Wordcount: 66849
30.File: PRINCE2 Plan & Project.doc – Summary: mm/dd/yyyy work allocation is modified and <> retains the management of the project (<>) whilst <> undertakes the person months previously allocated to <> in all other WPs. Wordcount: 3570
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Quality Assurance.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Quality Assurance toolkit:
1. Contains 30 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Quality Assurance
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Quality Assurance toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $165.0 Get it now for just $99.0 ! Save $66.0 (40%)

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