Recovery Toolkit Free

By | September 22, 2016

Recovery Toolkit FreeThe Recovery Toolkit

This toolkit provides a wide variety of resources to boost your understanding and ability to manage Recovery in your organization with 30 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Recovery by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Recovery toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $170.69 Get it now for just $99.0 ! Save $71.69 (42%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Recovery and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Recovery approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Recovery Toolkit Includes the following 30 resources:
1.File: Availability Requirements.doc – Summary: Use this section to describe any and all information that needs to be supplied with regard to serviceability of the Service and its components. Wordcount: 1252
2.File: Business Continuity Strategy.doc – Summary: This recovery options is used for services where immediate restoration of business processes is not needed and can function for up to a period of 24 to 72 hours as defined in a service agreement. Wordcount: 1630
3.File: Component Failure Impact Analysis Worksheet.doc – Summary: This information will now help in the planning process of Service Level Management and Availability Management in helping agree to levels of service that rely on those particular configuration items and planning for correct availability. Wordcount: 843
4.File: Emergency Response Plan.doc – Summary: The below table provides an example of information that can be captured to create a summary of the Emergency Response plans for the Services listed in this document. Wordcount: 939
5.File: 9781486476763_txt.pdf – Summary: As you may well already be aware, a number of high-profile experts (including those who work in or alongside some very well-known companies like Microsoft, Apple, Google, etc) are anticipating an industry-wide shift toward cloud computing at some very near point in the future; meaning, cloud technologies might replace the traditional IT model entirely. Wordcount: 46407
6.File: 06 Service Management Portfolios.doc – Summary: The business effectiveness of a service provider is largely dependent on the organization’s ability to obtain and managing information on a variety of subjects which can be used in marketing services, identify new service requirements, and improvements to services. Wordcount: 2042
7.File: 07 Service Level Requirements Template.doc – Summary: The SLR document does not have to be in a lengthy written format and in fact it is more likely to be adopted if it is kept concise, with only salient details) Wordcount: 1155
8.File: 09 Service Options Template.doc – Summary: It is the process by which the service provider and customer will define and agree on the scope and outcomes of a service, as well as review the performance of the service against agreed targets. Wordcount: 1045
9.File: 03 Functional Specification Template.doc – Summary: The interfaces in this section are specified by documenting: the name and description of each item, source or input, destination or output, ranges, accuracy and tolerances, units of measure, timing, display formats and organization, availability and capacity requirements and any relevant agreements that may impact on the service. Wordcount: 1966
10.File: 02 Availability Requirements.doc – Summary: Use this section to describe any and all information that needs to be supplied with regards to serviceability of the Service and its components. Wordcount: 1800
11.File: 03 Availability Plan.doc – Summary: Accidental changes often occur when the machine is touched for legitimate reasons, like an update, but the machine is not kept in a workable state; usually because the change has not be fully planned, tested, or the procedures for the change have not been completed as documented. Wordcount: 2324
12.File: 04 Business Continuity Strategy.doc – Summary: This recovery option is used for services where immediate restoration of business processes is not needed and can function for up to a period of 24 to 72 hours as defined in a service agreement. Wordcount: 1972
13.File: 05 Reciprocal Arrangements.doc – Summary: The service will only be provided if the office of the client is not capable of being used to provide an equivalent service. << include reasons why this could be the case, i.e. flood, fired etc. Wordcount: 3300
14.File: 07 Salvage Plan Template.doc – Summary: As a customer, you can use the document AS IS, or modify the document to align with the goals, objectives, and guiding principles of your organization. Wordcount: 938
15.File: 02 Risk Management Framework.doc – Summary: Whilst the numeric rating scale should be applied consistently for each activity or project evaluated, the detailed descriptions contained in the table is provided as an example only and will need to be altered to suit the specific activity being assessed. Wordcount: 4040
16.File: 03 IT Risk Assessment Planning.doc – Summary: In IT service management, all the planning, design specifications, testing, and monitoring can be applied to ensure that the service can be delivered safely and effectively to the customer under known and controlled conditions; however, there is always an element of uncertainty to beware. Wordcount: 1513
17.File: 04 Business Impact Assessment.doc – Summary: For instance, a process and procedures document will provide background around a particular activity or deliverable, some considerations within the subject area, an example of its output, and room for the customer to create their own process, procedure, or deliverable. Wordcount: 1853
18.File: 06 Risk Assessment Questionnaire.doc – Summary: In IT service management, all the planning, design specifications, testing, and monitoring can be applied to ensure that the service can be delivered safely and effectively to the customer under known and controlled conditions; however, there is always an element of uncertainty to beware. Wordcount: 2229
19.File: 01 Information Security Policy.doc – Summary:  Contractual Documentation Preparing Terms and Conditions of Employment Using Non-Disclosure Agreements (Staff and Third Party) Misuse of Organization Stationery Lending Keys to Secure Areas to Others Lending Money to Work Colleagues Complying with Information Security Policy Establishing Ownership of Intellectual Property Rights Employing/Contracting New Staff Contracting with External Suppliers/other Service Providers Employees’ Responsibility to Protect Confidentiality of Data Confidential Personnel Data Respecting Privacy in the Workplace Handling Confidential Employee Information Giving References on Staff Checking Staff Security Clearance Sharing Employee Information with Other Employees Sharing Personal Salary Information Personnel Information Security Responsibilities Using the Internet in an Acceptable Way Keeping Passwords/PIN Numbers Confidential Sharing Organization Information with Other Employees Signing for the Delivery of Goods Signing for Work done by Third Parties Ordering Goods and Services Verifying Financial Claims and Invoices Approving and Authorization of Expenditure Responding to Telephone Enquiries Sharing Confidential Information with Family Members Gossiping and Disclosing Information Spreading Information through the Office �Grape Vine’ Using E-Mail and Postal Mail Facilities for Personal Reasons Using Telephone Systems for Personal Reasons Using the Organization’s Mobile Phones for Personal Use Using Organization Credit Cards Playing Games on Office Computers Using Office Computers for Personal Use HR Management Dealing with Disaffected Staff Taking Official Notes of Employee Meetings Staff Leaving Employment Handling Staff Resignations Completing Procedures for Terminating Staff or Contractors Obligations of Staff Transferring to Competitors HR Issues Other Recommending Professional Advisors Wordcount: 3245
20.File: 01D Operational Security Policy.doc – Summary: To empower you in the creation process, this document provides some background information regarding the subject area, including considerations to be addressed within the policy itself; however, this is your policy and should reflect the goals, objectives, and guiding principles of your organization. Wordcount: 2980
21.File: Building an Effective Information Security Policy.doc – Summary: There are of course various different options and points to think over here, such as do you want it to be accessible to everyone or do you want to password protect it and/or put it on a specific server port, can the contents of the external site (extranet) be seen by or published to the outside world, maintenance of systems and content, etc. so I would recommend it to keep things as simple as possible. Wordcount: 13098
22.File: 01 Objectives and Goals.doc – Summary: Once developed a Security Management process can be used to plan for confidentiality, integrity and availability for the business reducing the loss of service that can cause significant harm to the business. Wordcount: 1261
23.File: 04 Reports and KPI Targets.doc – Summary: The purpose of this document is to provide the <> with a structure for gathering pertinent information regarding measurements and reports This document should be considered a template and will be used to support other documentation within the toolkit. Wordcount: 2166
24.File: 03 Metrics and Reports.doc – Summary: The service provider shall use this process for all new services and changes to services with the potential to have a major impact on services or the customer. Wordcount: 5292
25.File: 02 Service Desk-Knowledge Management.doc – Summary: Understanding that the end user has called in several incidents with the same symptoms and steps to resolution provides the Service Desk Analyst a clue that some other cause must be addressed, which may be out of scope for incident management but not for problem management. Wordcount: 1655
26.File: 02 Service Desk-Process.doc – Summary: For instance, if the Service Desk is required to provide the customer or end user with status on their existing incident/request and the record has been escalated to n-line support, updates from the technician are required. Wordcount: 2933
27.File: 04 Service Desk-Example Job Description.doc – Summary: The Service Desk essentially becomes the face of the IT organization as the first point of contact, so it is important that it is run effectively and provides quality service to customers and end users. Wordcount: 443
28.File: 03 Defining Requirements.docx – Summary: Indicate per relevant service/component how and with which period a restore must be performed (in case of more than three relevant services or components it is preferable to record this in an appendix). Wordcount: 2555
29.File: 03 Perspectives on Requirements.docx – Summary: The customer’s perception of the service is consistent with the designed, and actual, performance of the service, but they have greater expectations on the service: in this circumstance, new expectations need to be set for the customer. Wordcount: 3627
30.File: 03 Process Mapping.docx – Summary: Analysis can be done on individual incidents over a time period and provide more detail, but for understanding how Value Add charts can be used effectively, collapsing incidents into meaningful categories is helpful: this allows us to delineate between hardware-based incidents and other type of incidents. Wordcount: 5975
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Recovery.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Recovery toolkit:
1. Contains 30 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Recovery
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Recovery toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $170.69 Get it now for just $99.0 ! Save $71.69 (42%)

Unit Price: EUR 97.12
Total: EUR 97.12
Info plus 19% sales tax/VAT to EUR 97.12: EUR 18.45
EUR 115.57
Delivery: Download
File Size: Full version: 3.4 MB
Download Time: Full version
56k: ~8 min.
DSL/Cable (1/8/16Mbit): <1 / <1 / <1 min.

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Tags: service, Wordcount, summary, recovery toolkit, Business Continuity Strategy.doc, Information Security Policy.doc, Service Level Management, service management, Service Management Portfolios.doc, service provider, new service requirements, Service Options Template.doc, Service Level Requirements, Information Personnel Information, Information Spreading Information, service agreement, Service Providers Employees, Sharing Organization Information, Complete Recovery Toolkit, Service Desk, Service Desk-Knowledge Management.doc, Service Desk-Example Job, Service Desk Analyst, Professional Advisors Wordcount, Information Security Policy, Effective Information Security, Security Management process, Sharing Employee Information, Sharing Confidential Information, Confidential Employee Information, Staff Checking Staff, Risk Management Framework.doc, Organization Credit Cards, business processes, equivalent service, Employing/Contracting New Staff, Business Impact Assessment.doc, HR Management Dealing, Employee Meetings Staff, Organization Stationery Lending, Services Verifying Financial, List Price, Employment Handling Staff, Service Desk-Process.doc, Availability Requirements.doc, quality service, immediate restoration, Disaffected Staff Taking, Failure Impact Analysis, Emergency Response Plan.doc

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