Request Change Toolkit Features

By | September 22, 2016

Request Change Toolkit FeaturesThe Request For Change Toolkit

This toolkit provides a wide variety of resources to boost your understanding and ability to manage Request For Change in your organization with 30 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Request For Change by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Request For Change toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $183.33 Get it now for just $99.0 ! Save $84.33 (46%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Request For Change and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Request For Change approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Request For Change Toolkit Includes the following 30 resources:
1.File: Business Plan.doc – Summary: If there is current expenditure in the P&L for activities which may become redundant or obsolete with the introduction of this new project, indicate the P&L expense code and the monthly amount. Wordcount: 1654
2.File: Change Mgt Process.doc – Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) expected for major changes and IT Service Continuity Management (to verify proposed changes will not adversely influence the ability to recover service in the event of a major outage). Wordcount: 565
3.File: Project Scope.doc – Summary: The purpose of this section is to provide a preliminary view of the technical infrastructure, the interfaces and the data migration to support the << company name >> project. Wordcount: 2298
4.File: Data Warehousing_Product Information.docx – Summary: The Art of Service has designed this toolkit to introduce Data Warehousing and Analysis concepts, and provide you with the tools to successfully create a workable Data Warehousing and Analysis culture in your organization. Wordcount: 869
5.File: 01 Documenting Roles.doc – Summary: While a role may be specific to a single process, in delivering services to the customer, several processes may be in effect: effective role development ensures that people performing a specific role for different processes are not conflicting, even when a person is fulfilling two process roles simultaneously. Wordcount: 2112
6.File: 04 Security Incident Template.doc – Summary: For the purpose of this document, a Security Incident Ticket will be defined as a ticket to record information regarding any security issues. Wordcount: 1771
7.File: 01 Change Policy.doc – Summary: In the real world, IT change management is simply one change management process which may be at play in any scenario: change management processes owned and managed by customers, suppliers, and even internal processes for projects can also exist and require some interface with the IT change management process. Wordcount: 1968
8.File: 05 Request for Change Template.doc – Summary: As a result, the creation of a consistent template for all requests for change is necessary and ensures that individual changes can be properly evaluated and aligned with business objectives. Wordcount: 1158
9.File: 07 Category Definition.doc – Summary: The purpose of this document is to work you through the general creation process, but the document also serves as a template for creating your own process or procedure in your own organization. Wordcount: 1613
10.File: 09 Change Schedule template.doc – Summary: It is considered that in order to correctly facilitate the Change Management process, the Change Manager should be able to coordinate the production and distribution of a �Change Schedule.� and a �Projected Service Availability� (PSA). Wordcount: 1262
11.File: Request for Change Workflow.doc – Summary: Request for Change Workflow Wordcount: 4
12.File: Request for Change Form.doc – Summary: The purpose of this document is to provide the IT Organization and the business with the << insert purpose here >>. Wordcount: 334
13.File: 02 Mapping Responsibilities.doc – Summary: This is particularly important if roles and responsibilities need to change, as they often will when a service provider is aiming for the kind of best practice model specified in ISO/IEC 20000. Wordcount: 1006
14.File: 03 General Change Procedure.docx – Summary: The purpose of this document is to work you through the general creation process, but the document also serves as a template for creating your own process or procedure in your own organization. Wordcount: 1647
15.File: 04 Request For Change (RFC) Template.docx – Summary: For the purpose of this document, an RFC will be defined as a ticket to record information regarding any request that results in changes to the IT Infrastructure. Wordcount: 2783
16.File: The R&D Management Toolkit Description.docx – Summary: The Art of Service has designed this toolkit to introduce Release and Deployment Management main concepts, as well as provide you with the tools to successfully create a workable Release and Deployment Management culture in your organization. Wordcount: 860
17.File: ITSM in Internal Clouds Toolkit_Description.docx – Summary: The Art of Service has designed this toolkit to introduce the ITSM in Internal Clouds main concepts, as well as provide you with the tools to successfully create a workable ITSM in Internal Clouds culture in your organization. Wordcount: 881
18.File: STA15500 ITSM Tool Requirements.doc – Summary: The information detailed in this document will be used to form part of the 1-Day workshop being delivered to Tourism Queensland.by MBF <>as an input into their final ITSM Tools Requirement document. Wordcount: 14194
19.File: Template- Change Request form.doc – Summary: Please see embedded help file at the bottom of this page for clarification on how to fill in this form correctly. Wordcount: 285
20.File: CHG7700 Forward Schedule of Changes.doc – Summary: It is considered that in order to correctly facilitate the Change Management process, the Change Manager should be able to coordinate the production and distribution of a �Forward Schedule of Changes� (FSC) and a �Projected Service Availability� (PSA). Wordcount: 889
21.File: CHG7800 Request For Change (RFC) Template.doc – Summary: For the purpose of this document, an RFC will be defined as a ticket to record information regarding any request that results in changes to the IT Infrastructure. Wordcount: 2417
22.File: CHG8100 Change Management Powerpoint.ppt – Summary: is the process that ensures that standardised methods and procedures are used for efficient and prompt handling of all changes, in order to minimise the impact of any related incidents upon service. Wordcount: 1228
23.File: CHG8300 Category Definition.doc – Summary: A submitted change that has not been rejected, as the value of the change can be seen, however, the CAB or Change Manager is seeking additional clarity regarding specific points. Wordcount: 798
24.File: CONMGT3700 Conf. Process Manager.doc – Summary: Will compile and provide to management a variety of reports (including recommendations for actions to deal with current or foreseen problems and status reports that provide a summary of the status of all Configuration Items (CIs). Wordcount: 777
25.File: INC8800 Incident Ticket Template.doc – Summary: For the purpose of this document, an Incident Ticket will be defined as a ticket to record information regarding an Incident or Service Request. Wordcount: 1921
26.File: Incident Management – Roles and Responsibilities.doc – Summary: Where a second-line group is used, there are often advantages of locating this group close to the Service Desk to aid with communications and to ease movement of staff between the groups, which may be helpful for training/awareness and during busy periods of staff shortages. Wordcount: 559
27.File: VB IPAD EN 0107.pdf – Summary: A. change the service hours in the SLAs by 3 hours as this is a new business requirement B. initiate a Service Improvement Program (SIP) to meet the new business requirements C. review the Operational Level Agreements (OLAs) and Underpinning Contracts (UCs) Wordcount: 15750
28.File: Fact Sheet Glossary.doc – Summary: Maintainability: A measure of how quickly and effectively a CI or IT service can be restored to normal after a failure. Wordcount: 409
29.File: Service Operation Functions Fact Sheet.doc – Summary: As the custodian of technical knowledge and expertise related to managing the IT Infrastructure, the Technical Management function provides detailed technical skills and resources needed to support the ongoing operation of the IT Infrastructure. Wordcount: 1627
30.File: Service Operation Processes Fact Sheet.doc – Summary: As soon as the diagnosis is complete, and particularly where a workaround has been found (even though it may not be a permanent resolution), a Known Error Record must be raised and placed in the KEDB �so if further incidents or problems arise, they can be identified and the service restored more quickly. Wordcount: 3946
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Request For Change.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Request For Change toolkit:
1. Contains 30 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Request For Change
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Request For Change toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $183.33 Get it now for just $99.0 ! Save $84.33 (46%)

Unit Price: EUR 97.12
Total: EUR 97.12
Info plus 19% sales tax/VAT to EUR 97.12: EUR 18.45
EUR 115.57
Delivery: Download
File Size: Full version: 4.7 MB
Download Time: Full version
56k: ~11 min.
DSL/Cable (1/8/16Mbit): <1 / <1 / <1 min.

Get More Information about Request Change Toolkit Features

Tags: change management process, Wordcount, summary, request, change toolkit, general creation process, Change Workflow Wordcount, Change Manager, Change Request form.doc, Change Management Powerpoint.ppt, Change Schedule template.doc, Service Continuity Management, General Change Procedure.docx, Management Toolkit Description.docx, Incident Ticket, Internal Clouds, Management main concepts, organization, Deployment Management culture, Security Incident Ticket, Service Operation Processes, final ITSM Tools, Change approach, ITSM Tool Requirements.doc, document, Service Operation Functions, Technical Management function, List Price, Security Incident Template.doc, Service Improvement Program, Free Returns, Incident Ticket Template.doc, Change Template.doc, Data Warehousing_Product Information.docx, Satisfaction Guarantee, workable Data Warehousing, Change Policy.doc, effective role development, purpose, Category Definition.doc, Change Workflow.doc, Change Form.doc, best practice model, Internal Clouds Toolkit_Description.docx, Internal Clouds culture, Service Request, Clouds main concepts, Tourism Queensland.by MBF, new business requirements

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