Return Investment Toolkit Features

By | September 22, 2016

Return Investment Toolkit FeaturesThe Return On Investment Toolkit

This toolkit provides a wide variety of resources to boost your understanding and ability to manage Return On Investment in your organization with 30 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Return On Investment by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Return On Investment toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $167.8 Get it now for just $99.0 ! Save $68.8 (41%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Return On Investment and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Return On Investment approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Return On Investment Toolkit Includes the following 30 resources:
1.File: Change Mgt Process.doc – Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) expected for major changes and IT Service Continuity Management (to verify proposed changes will not adversely influence the ability to recover service in the event of a major outage). Wordcount: 565
2.File: Data Warehousing_Product Information.docx – Summary: The Art of Service has designed this toolkit to introduce Data Warehousing and Analysis concepts, and provide you with the tools to successfully create a workable Data Warehousing and Analysis culture in your organization. Wordcount: 869
3.File: 06 Service Management Portfolios.doc – Summary: The business effectiveness of a service provider is largely dependent on the organization’s ability to obtain and managing information on a variety of subjects which can be used in marketing services, identify new service requirements, and improvements to services. Wordcount: 2042
4.File: Building a Business Case.doc – Summary: For example, benefits like �improved customer satisfaction’ or �enhanced market image’ or �better employee morale’ also have value, but are harder to quantify than tangible benefits such as X% less incidents, so may be omitted as being somehow not quite �real’. Wordcount: 3630
5.File: 01 Service Desk-Objectives and Goals.doc – Summary: While the majority of the shared knowledge will come through Problem Management, every process of the Service Lifecycle considers what knowledge is required by the Service Desk to support the end user as part of its development and improvement. Wordcount: 798
6.File: 02 Building a Six Sigma Organization.doc – Summary: Committed leaders with the clarity of purpose and drive to achieve breakthroughs in performance are a vital element in all Six Sigma programs. Wordcount: 782
7.File: 00 Introduction to CSI Toolkit.ppt – Summary: Within this toolkit you, will find lots of useful information that will not only help you to update your knowledge and understanding of the new Continual Service Improvement phase and accompanying processes, but also provide you with relevant bonus materials and practical, usable materials for use within your working environment. Wordcount: 245
8.File: 01 Overview of Continual Improvement.ppt – Summary: Identify and implement individual activities to improve IT service quality and improve the efficiency and effectiveness of enabling ITSM processes. Wordcount: 937
9.File: 02 CSI Methods and Techniques.ppt – Summary: Plan – A check during process implementation or improvement activities serves as validation that process project objectives are being met and provide tangible evidence that benefits are being achieved from the investment of time, talent and resources to process initiatives. Wordcount: 3359
10.File: 14 ROI Presentation.ppt – Summary: A quality measure is assigned or calculated and reported as a standard value. Wordcount: 909
11.File: SMSApplicationDeployment.doc – Summary: The New Application Installation offering provides know-how defined in the architecture, deployment, testing, and operations guides to effectively deploy new software in an enterprise, with the assurance that every user meets the requirements to achieve productivity using applications that are standardized across Windows clients. Wordcount: 659
12.File: CONMGT_TOC.doc – Summary: This template is a business case document that will help you structure a successful document that can be presented to senior management and board members justifying the need for Configuration Management in your organization. Wordcount: 880
13.File: FIN9800 Financial Management Powerpoint.ppt – Summary: the accurate calculation of costs depends on optimal organisation and correct information from other ITIL processes, but also from non IT-services (e.g. facilities management) Wordcount: 939
14.File: Servicedocument IPAD.EN 0107.pdf – Summary: The Practitioner Agree and Define is intended for professionals who will participate in managing, organizing and optimizing the operations of the Agree and Define processes in an IT Service Organization which has implemented, or started to implement, ITIL� based Agree and Define processes. Wordcount: 4799
15.File: VB IPAD EN 0107.pdf – Summary: A. change the service hours in the SLAs by 3 hours as this is a new business requirement B. initiate a Service Improvement Program (SIP) to meet the new business requirements C. review the Operational Level Agreements (OLAs) and Underpinning Contracts (UCs) Wordcount: 15750
16.File: Toolkit Introduction Presentation – ROI.ppt – Summary: Provide you with a ROI calculator to successfully calculate ROI in your organization. Wordcount: 121
17.File: CSI Introduction Presentation.ppt – Summary: Identify and implement individual activities to improve IT service quality and improve the efficiency and effectiveness of enabling ITSM processes Wordcount: 779
18.File: financial v5.0.pdf – Summary: This results in reduced revenue but is not really a cost of implementation, as it is in the organization’s interest to identify and reduce inefficient use of IT resource. Wordcount: 1498
19.File: CSI Intro Presentation.ppt – Summary: Provide practical and user friendly documents for you to use within your organization, including a Continual Service Improvement Readiness Assessment. Wordcount: 940
20.File: REL5500 Objectives and Goals.doc – Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) expected for major releases and IT Service Continuity Management (to verify proposed releases will not adversely influence the ability to recover service in the event of a major outage). Wordcount: 482
21.File: SD9500 Objectives and Goals.doc – Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) on incidents and the cost per call) and IT Service Continuity Management (to the level of Service Desk support during a contingency situation). Wordcount: 641
22.File: Service Portfolio Management Presentation.ppt – Summary: By organizing an efficient portfolio with optimal levels of ROI and risk, the organization maximizes the value realization on its resources and capabilities. Wordcount: 693
23.File: Presentation 3 -Avoiding Disaster _Your first BPM Project.ppt – Summary: But trying to run a project by a committee of the affected shareholders won’t work – you should pick a process that has a defined owner that can make any decisions that are required to move forward. Wordcount: 2229
24.File: Presentation 5- BPM & ROI.ppt – Summary: for customers and also to the company in terms of reduced costs such as Wordcount: 2396
25.File: Help Desk-Objectives and Goals.doc – Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) on incidents and the cost per call) and IT Service Continuity Management (to the level of Help Desk support during a contingency situation). Wordcount: 650
26.File: 01 Help Desk-Objectives and Goals.doc – Summary: While the majority of the shared knowledge will come through Problem Management, every process of the Service Lifecycle considers what knowledge is required by the Help Desk to support the end user as part of its development and improvement. Wordcount: 798
27.File: A Guide to IT Service Strategy.docx.doc – Summary: And can IT in its current state, continue to support the business and these new initiatives or are there considerations to be made with regards to new/updated technology, resource requirements, conformance to governance and regulatory requirements etc. Wordcount: 4394
28.File: Service_Strategy_Capability_Assessment_Questionnaire.doc – Summary: The assessment is based on the generic capability levels defined by the Capability Maturity Model Integrated (CMMI) framework, which recognises that there are a number of characteristics which need to be in place for effective process management. Wordcount: 4213
29.File: An Illustrated Guide to Knowledge Management.pdf – Summary: Although one of the goals is obviously individual learning on the part of the workshop participants, other colleagues not directly involved in the workshop or project should also be able to profit from any lessons learned. Wordcount: 24784
30.File: 12 Steps to a Successful Mobile Software Project.doc – Summary: When determining the best mobile device for your project you will want to consider screen size, data storage capacity, security, physical working environment, required hardware accessories such as barcode scanners, GPS, digital cameras, RFID, and the ability to upgrade the device with updated hardware and software components. Wordcount: 1123
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Return On Investment.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Return On Investment toolkit:
1. Contains 30 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Return On Investment
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Return On Investment toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $167.8 Get it now for just $99.0 ! Save $68.8 (41%)

Unit Price: EUR 97.12
Total: EUR 97.12
Info plus 19% sales tax/VAT to EUR 97.12: EUR 18.45
EUR 115.57
Delivery: Download
File Size: Full version: 14.1 MB
Download Time: Full version
56k: ~33 min.
DSL/Cable (1/8/16Mbit): ~2 / <1 / <1 min.

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Tags: Return On Investment, Service Continuity Management, Wordcount, Summary, investment toolkit, Financial Management, Continual Service Improvement, obvious links, Service Management Portfolios.doc, new service requirements, Service Portfolio Management, new Continual Service, ITSM processes Wordcount, organization, Service Improvement Program, Service Desk support, Financial Management Powerpoint.ppt, service quality, Service Improvement Readiness, Service Lifecycle, e.g. facilities management, effective process management, Problem Management, Toolkit Introduction Presentation, new business requirements, List Price, major outage, new business requirement, process project objectives, New Application Installation, Data Warehousing_Product Information.docx, Free Returns, end user, individual activities, user friendly documents, Service Organization, business case document, Satisfaction Guarantee, �better employee morale, CSI Introduction Presentation.ppt, workable Data Warehousing, Help Desk support, relevant bonus materials, contingency situation, CSI Intro Presentation.ppt, ROI, service provider, Service Desk-Objectives, Operational Level Agreements, Mobile Software Project.doc

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