Service Continuity Plan Toolkit Download

By | September 22, 2016

Service Continuity Plan Toolkit DownloadThe It Service Continuity Plan Toolkit

This toolkit provides a wide variety of resources to boost your understanding and ability to manage It Service Continuity Plan in your organization with 14 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of It Service Continuity Plan by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the It Service Continuity Plan toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $76.89 Get it now for just $46.9 ! Save $29.99 (39%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of It Service Continuity Plan and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a It Service Continuity Plan approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete It Service Continuity Plan Toolkit Includes the following 14 resources:
1.File: Service-Based SLA.doc – Summary: The service based SLA is usually preferred by IT as it allows a single document to cover a single service for all end users of that service. Wordcount: 1108
2.File: 11 Service-Based SLA Template Example.doc – Summary: It is the process by which the service provider and customer will define and agree on the scope and outcomes of a service, as well as review the performance of the service against agreed targets. Wordcount: 2079
3.File: 12 Customer-Based SLA Template Example.doc – Summary: This document serves as a GUIDE FOR THE CREATION OF AN AGREEMENT BETWEEN THE SERVICE LEVEL MANAGEMENT PROCESS OWNER AND THE CUSTOMER OF IT SERVICES (Covering all the IT Services they use). Wordcount: 2068
4.File: AVMG6000 Componenet Failure Impact Analysis.doc – Summary: This information will now help in the planning process of Service Level Management and Availability Management in helping agree to levels of service that rely on those particular configuration items and planning for correct availability. Wordcount: 846
5.File: CONMGT3400 Business and IT Service Mapping for CIs.doc – Summary: The purpose of this document is to provide relevant IT departments with an understanding of how the IT Services provided map to the Organizations business processes, to capture all the relevant configuration items that are involved in the delivery of the IT Services. Wordcount: 2513
6.File: Communications.doc – Summary: Discuss the schedule of changes that are expected to be made during the day, together with a briefing of potential incidents that may occur as a result and the appropriate action to be taken. Wordcount: 1239
7.File: SLM1901 Customer Based SLA.doc – Summary: This document serves as a GUIDE FOR THE CREATION OF AN AGREEMENT BETWEEN THE SERVICE LEVEL MANAGEMENT PROCESS OWNER AND THE CUSTOMER OF IT SERVICES (Covering all the IT Services they use). Wordcount: 1120
8.File: SLM1902 Service Based SLA.doc – Summary: This document serves as a GUIDE FOR THE CREATION OF AN AGREEMENT BETWEEN THE SERVICE LEVEL MANAGEMENT PROCESS OWNER AND THE CUSTOMER OF IT SERVICES, FOR A SINGLE SERVICE. Wordcount: 1109
9.File: SLM1903 Multi-Level Based SLA.doc – Summary: The multi-level based SLA is usually preferred by IT as it allows a single document to cover a single service for all end-users of that service. Wordcount: 1155
10.File: ITSC Management Presentation.ppt – Summary: Maintain a set of ITSC Plans and IT recovery plans that support the overall Business Continuity Plans (BCP’s) of the organization. Wordcount: 538
11.File: Service_Design_Capability_Assessment_Questionnaire.docx – Summary: While the focal point of Capacity Management is to ensure adequate performance and capacity of IT services are being developed and already delivered, there are many supporting elements including IT components, product and software licenses, physical sites, human resources and third party products that will all need to be managed appropriately for this goal to be achieved. Wordcount: 8816
12.File: Service_Transition_Capability_Assessment_Questionnaire.docx – Summary: To achieve higher levels of capability and maturity, the processes of Change and Release & Deployment will need to be interfaced with Service Validation and Testing, which in turn will ensure the appropriate levels of testing are performed for the build, test and deployment activities of the releases required. Wordcount: 7044
13.File: 04 Corporate-Based SLA Template Example.doc – Summary: The multi-level-based SLA is usually preferred by IT as it allows a single document to cover a single service for all end users of that service. Wordcount: 1146
14.File: Release and Deployment presentation.ppt – Summary: This includes the processes, systems and functions to package, build, test and deploy a release into production and prepare for Service Operation. Wordcount: 1308
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for It Service Continuity Plan.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The It Service Continuity Plan toolkit:
1. Contains 14 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of It Service Continuity Plan
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the It Service Continuity Plan toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $76.89 Get it now for just $46.9 ! Save $29.99 (39%)

Unit Price: EUR 46.01
Total: EUR 46.01
Info plus 19% sales tax/VAT to EUR 46.01: EUR 8.74
EUR 54.75
Delivery: Download
File Size: Full version: 3.6 MB
Download Time: Full version
56k: ~8 min.
DSL/Cable (1/8/16Mbit): <1 / <1 / <1 min.

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